Customer Service Representative

Now Hiring in Customer Service!
Immediate Opening

Help People and Help Grow Your Career!
Do you have the desire, personality, and people skills to work in the customer service industry? How about getting in the door with an exceptional company that offers room to advance your career? We have an immediate opening for a Customer Service Representative in a Contract-to-Hire position, that offers competitive pay and benefits and a fun, professional work environment. Don’t miss out on this amazing career opportunity!

Apply today and get on the road to success with RemX - named a “Best in Class” employer for 9 straight years.

“I love working here and making people happy.”  Maria, RemX Customer Service Representative

As a RemX Customer Service Representative We Offer You:

  • Competitive pay
  • Paid weekly (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work!
  • FREE ONLINE skills training
  • Contract-to-Hire Opportunity

Job Requirements

  • Previous customer service experience
  • Proficient in use and navigation of computers and software
  • Types 30-40 WPM
  • Ability to multi-task effectively
  • Ability to handle chats, in/out communication
  • Ability to look up information and provide account details or verification of information
  • Able to use dual monitors and can toggle between windows, tabs and screens
  • Ability to talk and type at same time
  • Familiar with headsets and auto-dialer use

Job Responsibilities

  • Meet call time requirements and other metrics
  • Responsible for offline time tracking
  • Responsible for high QA/Quality Monitoring Scores
  • Maintain efficient average talk time (ATT) and efficient average after call work time (ACW) metrics
  • Ability to upsell/upgrade products or services
  • Ability to meet production goals
  • Performs other duties assigned

Find A Job That Works for You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of  Employbridge, the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!