Patient Call Center Representative

Immediate Opening
Patient Call Center Representative

Workplace Happiness. You Can Find It Here.
Are you looking for call center jobs? An opportunity to work with a great group of people, in a great work environment? If the answer is yes, look no further. We are currently searching for a Patient Call Center Representative to work for a leading medical company.  In this role, you will serve as the voice of our client medical organization. Most importantly, you will have the opportunity to really make a difference in our patients’ lives!

Great People! Great Job! Find out why 9 out of 10 RemX Patient Call Center Representatives say that they enjoy the work environment.  

“I would say I am extremely satisfied with the work environment. I enjoy working here!"
RemX Patient Call Center Representative

As a RemX Patient Call Center Representative We Offer You:

  • Competitive pay
  • Paid weekly (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work!
  • FREE ONLINE skills training
  • Contract-to-Hire Opportunity

Job Responsibilities

  • Answer inbound calls from patients and obtain information from both new and existing patients
  • Enter and update patient information into system
  • Schedule patients for appointments
  • If needed, transfer calls to nurses and physicians
  • Create new patient accounts and enter all information needed into system
  • Conduct outbound calls to patients and physicians’ offices
  • Answer patient inquiries, using multiple system resources to research and resolve various issues
  • Update patient accounts as necessary, to include demographics and insurance.
  • Build strong long-lasting relationships with clients and patients
  • Provide reports to management staff regarding daily activities, process improvements, etc.
  • Other duties as assigned

Job Requirements

  • Must be available between the hours of 7 a.m. – 8 p.m., Monday – Friday
  • Previous medical experience is highly preferred
  • Part-time – about 30 hours a week
  • Active listening skills
  • Ability to navigate multiple computer systems
  • Ability to type 30+ WPM
  • Ability to use Microsoft Office applications such as Word, Excel and Outlook
  • Ability to work in a moderately noisy, fast-paced and changing environment
  • Bilingual is a PLUS

Find A Job That Works For You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!